Shipping Policy

Overview

This Shipping Policy describes the procedures and terms for order processing and delivery. If you have any questions about this policy, you can contact our team via the Contact Us page.

Order Processing

Once your order is placed and payment is confirmed, we will begin processing your purchase. Orders will be dispatched within 1 to 3 days. After dispatch, the estimated delivery time is 6 to 12 days. Delivery times are estimates and are not guaranteed, as transit may be affected by carrier delays, local logistics conditions or unexpected events.

Customs and Duties

We will handle all related customs clearance procedures for your shipment. All tariffs and customs charges will be covered by us. You will not need to pay any extra customs fees when receiving your package.

Shipping Address

Please make sure your shipping address is complete and accurate when you place your order. We cannot be held responsible for non-delivery or delivery issues caused by incorrect or incomplete addresses provided during checkout. If you need to adjust your shipping address, you must submit the request before your order is dispatched. Changes cannot be made once the package has left our facility.

Package Tracking

Once your order is dispatched, tracking information will be provided so you can monitor the transit status of your package. If your tracking information shows delivered but you have not received your parcel, please reach out through our Contact Us page for assistance. We will work with the shipping carrier to check the status of your package.

Lost or Damaged Packages

If your package arrives visibly damaged, please contact us promptly. We may request photos or supporting information to help resolve the issue. For packages confirmed lost in transit, we will review the case and arrange a suitable solution according to our related policies.

Delivery Interruptions

We are not liable for delivery delays caused by carrier issues, local transportation restrictions, weather conditions, security checks or other events outside our control. We will notify you if we receive notice of major disruptions affecting your shipment.

Policy Updates

We reserve the right to modify this Shipping Policy at any time. Any updates will be posted on this page. Your continued use of the website after revisions are published indicates your acceptance of the updated policy.

If you have questions about shipping arrangements, please get in touch through our Contact Us page.